Shipping Policy
1. GENERAL
a. This Shipping Policy governs the shipment and delivery of any items purchased through https://wordsri.com/ ("Website").
b. Please note that our primary offerings are digital products and services which do not require physical delivery.
Physical Products
a. If any physical products or merchandise are available for purchase, the following terms apply.
b. Ensure to check the product description for any specific shipping details or exceptions.
Shipping Locations
a. We ship to locations within India and internationally.
b. Delivery charges and timeframes vary based on the delivery location and product weight.
Shipping Charges
a. Our shipping charges are determined by the weight of your order and the location to which the product is shipped.
b. Shipping costs will be calculated and displayed at the checkout.
Delivery Timeframes
a. Domestic Orders: Typically take 10 business days to be delivered.
b. International Orders: Typically take 30 business days to be delivered.
c. Note: “Business Days” exclude weekends and public holidays.
Order Tracking
a. Once your order has been shipped, you will receive an email notification with the shipping details and a tracking number.
b. You can track your order by visiting our website and logging into your account, or directly through the courier’s website using the tracking number.
Delivery Issues
a. If you experience any problems with your delivery (e.g., non-receipt), please contact our Customer Service team at [email protected].
Customs, Duties, and Taxes
a. International orders may be subject to customs and duty charges, which are levied once a shipment reaches your country.
b. It is your responsibility to pay these charges to release your order from customs.
Returns
a. Please refer to our Return and Refund Policy(https://www.wordsri.com/page/return-policy) for information about returning products.
Changes to Shipping Policy
a. We may update this Shipping Policy as required. We encourage you to review this page periodically.
b. Your continued use of our services after any changes signifies your acceptance of our updated Shipping Policy.
Contact Us If you have any questions related to shipping, please contact us at:
Email: [email protected]
Phone: +91 7397628478